HP's CEO plans to own all printers permanently, aiming for a negative reputation award in 2024.

HP is seeking a considerable shift in its printing hardware and consumables business model. The company’s long-term objective is to make printing a subscription service, according to CEO Enrique Lores in a recent interview. This article examines HP's potential strategy and the implications it could have for customers and the wider industry.

Printing giant Hewlett-Packard (HP) has revealed plans for a significant change to its business model. During a recent interview, CEO Enrique Lores stated that the company’s long-term aim was to make printing a subscription service by 2024. Lores’ statement has got the market buzzing, with many wondering how this will affect consumers, HP itself, and the wider world of printing.

The Printing Market Transition

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A subscription-based model for printing may seem like a drastic measure. However, this change has the potential to turn the printing sector upside down. Currently, printers and their corresponding ink cartridges are purchased as separate entities, with consumers having the liberty to buy ink refills from any source they desire.

HP

The proposed model would largely do away with this market structure, instead charging customers a recurring fee to use HP's hardware and refills. This approach potentially creates a continuous stream of revenue for the company, rather than counting on sporadic purchases of printers and cartridges.

Reasons Behind the Proposed Transition

One of the primary reasons that HP might choose to change its business model appears to be financial. The company's revenue and profit margins have been stagnant in recent years. By turning to a subscription model, HP can create predictable recurring income, lessening the economic uncertainty associated with the traditional sales model.

There is also the issue of counterfeiting in the printing industry. Counterfeit cartridges are a thorn in the side of established companies like HP. A subscription model could provide a viable countermeasure against such practices, ensuring the company retains control of its ink provision.

The Potential Impact on Consumers

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What then does this planned subscription model mean for consumers? On paper, it sounds more convenient having an ink subscription, as it can take out the hassle of tracking and purchasing new ink cartridges. But there's also a downside.

Under this new model, consumers may lose the liberty to determine where they get their ink from, potentially having to pay higher prices for HP’s proprietary cartridges. Moreover, it could limit consumers' options for third-party refills, a popular cost-saving method among the populous.

The Impact on the Wider Industry

HP has the third largest market share in the printing industry worldwide. If it effectively changes to a subscription-based model, other companies may follow suit to remain competitive. This could reshape the entire industry.

However, doing so may also open doors for companies willing to stick to the traditional model. These companies could position themselves as alternatives for customers who do not want a subscription-based service, creating a diverse market.

Subscription Models: The Future of Printing?

In his interview, Lores pointed out several industries where subscription models are ramping up. Music streaming services and software providers are increasingly opting for subscription plans, enhancing their predictability as a revenue source. Could the printing industry be the next sector to follow this trend?

The answer, it seems, depends on HP's success. If their strategy works and brings substantial benefits, other industry players may feel the need to adapt. But if the shift to subscription models inflicts more harm than good, the printing industry may decide to stick to its current models.

Risks and Challenges of the Transition

At this juncture, the challenges for HP in implementing this subscription model are immense. First, the company would require substantial resources to transform such a traditional market successfully. Additionally, they'd have to fight resistance from consumers accustomed to the present system.

Moreover, HP will also have to manage potential backlash from forcing consumers into a subscription model. Such a controversial decision might engender mistrust, potentially driving consumers away if not implemented carefully.

A Glimpse into a Subscription-Based Future

If HP manages to pull off this transition, it may lead to a future where customers pay for access to devices instead of owning them. This parallels the terrain of software companies offering software as a service (SaaS) and could be the pointer to where the hardware market is heading.

However, this change would necessitate a significant cultural shift among consumers. Whether the populace will be willing to embrace such a shift remains the question of utmost importance.

Conclusion

HP’s recent revelation about its long-term plans has stirred up much interest, and for a good reason. Subscription models have proven successful in various industries. If HP successfully implements such a system in the printing sector, it could change the face of the industry.

However, the transition is not risk-free, and there are many potential pitfalls. It will be no easy task for HP to pull this off. But if they do manage to succeed, their efforts could lead to a future where consumers subscribe to use a printer rather than owning one.

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